噪音對於餐廳用餐相關焦慮經驗之影響
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https://doi.org/10.47513/mmd.v14i1.806关键词:
Noise annoyance, indoor restaurants, anxiety, personality, auditory environments摘要
吵雜的環境會影響健康,雖然現有的相關研究大多數都集中在噪音對聽力、睡眠、表現和心血管健康方面的影響,在噪音對心理健康的不利影響的調查研究中,與憂鬱、焦慮和慢性壓力有關的證據出現相互矛盾的結果。關於噪音的研究,及其如何影響到日常活動,例如在餐廳用餐等公共場所的活動,目前仍相當缺乏。本研究探討了在室內餐廳環境中,暴露於噪音與焦慮之間的關係,並探討個人對噪音的敏感性、噪音困擾和個性因素,對於在餐廳用餐的自陳報告裡的焦慮程度之預測價值。這項混合研究法的調查採用經驗證的測量工具並採隨機抽樣(n=274,受試者大於18歲),預測高得分的噪音敏感度和噪音困擾與焦慮程度有對應性。進一步來說,在餐廳用餐時的焦慮程度,可由大五人格特徵中的外向性和神經質來預測。迴歸分析的結果顯示,噪音敏感度和噪音困擾為自陳報告中的焦慮向度之有力預測因素,在統計學上有顯著意義。神經質能預測焦慮,而外向性和友善性則並無特定的預測焦慮。自律性與餐廳用餐時的焦慮則有顯著的負相關。本文討論了用餐客人的個別經驗特點,為餐廳經營者解決其場所中的噪音影響,提出了設計和陳設方面的建議。
關鍵字:噪音干擾、室內餐廳、焦慮、人格、聽覺環境
参考
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